Processing time
Approved refunds are initiated within 7 business days of cancellation confirmation and typically reflect in your account within 7–14 business days depending on your bank.
Last updated: January 2025
Where a refund is due under our cancellation policy, it will be processed as described below.
Approved refunds are initiated within 7 business days of cancellation confirmation and typically reflect in your account within 7–14 business days depending on your bank.
Refunds are made to the original payment method. If that is not possible, we will transfer the amount to a bank account nominated by the guest in writing.
Third-party charges (airport transfers already booked, event vendor deposits, custom experiences) are refunded only to the extent recoverable from the respective vendor.
Any refund dispute must be raised in writing within 30 days of the original transaction. Contact reservations@seagotbanasura.com.